ewolr.am — Personal IT Help & Fractional CTO

Fractional CTO
Built for no-drama IT. I design for self-support and “it just works,” then back it with a small team of like-minded pros for coverage. If you’re not calling me, it’s because everything is working — that’s the goal.
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South Jersey (Cherry Hill, NJ) + Remote • Work with the person who does the work. No contracts. Pause anytime. Cash highly preferred; cash receives a substantial discount. Card/ACH available at list price.
No news is good news. If you’re not calling me, everything’s working.

The No-News Promise

Design for not calling me

  • Self-serve first: documented fixes and simple runbooks for your staff.
  • Automate the boring: patching, backups, user lifecycle, checks.
  • Fail safely: backups verified, tested restores, minimal blast radius.
  • Alert when it matters: signal over noise; action with context.

Solo-first, team-backed

  • I’m your point person — you always know who’s accountable.
  • Behind me: a small network of senior engineers with the same ethos.
  • We share load, cover vacations, and swarm incidents when needed.
  • One brain, multiple hands — without big-MSP overhead.

Hands-on fixes + advisory. Whatever you need.

You bring the challenge. I bring the path forward. I do the work myself — cables, configs, cleanups — and I set direction like a CTO when decisions matter.

  • “It’s down, help now.” — troubleshooting, incident response, root cause.
  • “Make this reliable.” — backups, DR tests, monitoring, patching.
  • “Make it secure.” — identity, MFA, email hygiene, firewall, least-privilege.
  • “Make it simple.” — reduce vendor bloat, document what matters.
Why choose a solo CTO
Big MSP (the usual)
  • Ticket queues & account managers
  • Bundled “all-in” plans & long contracts
  • Rotating techs, variable quality
  • Great for large, standardized needs
Me (the solo alternative)
  • You work directly with the engineer
  • No contracts — start/stop anytime
  • Hands-on fixes + CTO guidance in one
  • Staff-like partnership with your team
  • MSP/vendor oversight when you need scale

What I can do

Strategy + execution across day-to-day IT and special projects. I also act as “staff you don’t have,” managing vendors/MSPs when that makes sense and stepping in directly when it doesn’t. I bring enterprise-level automation and cost-saving moves that small businesses rarely get to use.

General IT support Architecture & roadmaps Technology advisory Disaster recovery (DR) Business continuity Backups & testing Microsoft 365 / Office 365 Email & identity Servers (Windows/Linux) Active Directory Networking & Wi-Fi Firewalls & VPN Cybersecurity basics Patch & endpoint mgmt Cloud migration Virtualization Phone systems (VoIP) Alarm systems Door access control Video camera systems Automation & scripting Process automation Workflow optimization Small business IT savings Cost optimization IT budgeting Staff augmentation Fractional IT staff MSP oversight & management Vendor management Vendor negotiation Integration of multiple vendors IT project management Monitoring & alerting Identity & access management Solo alternative to MSPs Remote work solutions Compliance basics (HIPAA, PCI) Email hygiene & phishing defense Backup verification & DR testing Passwordless & MFA rollouts Zero trust (practical) Network cleanup & re-cabling Documentation & runbooks

Recent fixes in South Jersey (Ops Notes)

Real, bite-sized jobs that show how I work. Great for local search, better for trust.

Wi-Fi dead in back office — fixed with AP relocation + channel plan

• Cherry Hill, NJ

POS terminals kept dropping. I mapped interference, moved 1 AP, set 20 MHz channels on 2.4 GHz, and band-steered staff to 5 GHz. Stable since. Similar issue? Call

Microsoft 365 phishing cleanup + DMARC policy to quarantine

• Marlton, NJ

Removed malicious inbox rules, turned on MFA for all staff, set SPF/DKIM properly, DMARC to quarantine, and trained staff on flags to spot.

Quarterly backup test: restored a Windows VM in 16 minutes

• Haddonfield, NJ

Verified restore-to-sandbox, checked application start order, documented RTO/RPO and gaps. Scheduled next test and offsite copy check.

Service areas

Local, fast, and onsite when it matters.

Cherry Hill Marlton Voorhees Haddonfield Moorestown Collingswood Philadelphia Metro

Playbooks & automations (your safety net)

We bake in the fixes so problems resolve fast — or never appear.

Onboarding & offboarding

Accounts, MFA, mailboxes, devices, access — one click, consistent, logged.

Backups you can prove

Scheduled test restores with screenshots/RTO, not just “green checkmarks.”

Patch & fleet hygiene

Windows, firmware, 365; exceptions documented; “nudge then enforce.”

Email & identity hardening

MFA, Conditional Access, SPF/DKIM/DMARC, risky rules detection.

Quick troubleshooting guides

Try these first; if it’s still broken, I’ll handle it.

Internet down — what to check in 90 seconds
Email hacked — immediate steps
Backups questionable — prove it works

Response time & coverage

How fast I respond

  • Business hours (M–F): same-day triage; emergencies prioritized.
  • After hours/weekends: best effort if I’m available; otherwise first thing next business day.
  • Onsite: Cherry Hill & South Jersey; Philly metro by arrangement.

I’m your point person — backed by a small team that covers load and vacations. You’ll always know who’s accountable.

Light ongoing care (optional)

  • Patching, backup checks, and key alerts
  • Quarterly “what should we improve?” review
  • Simple monthly summary (plain English)

Simple pricing

Cash highly preferred; cash receives a substantial discount. Card/ACH available at list price.

Intro • $150$75 cash preferred price

15–30 min triage + quick wins. If it’s simple, we’ll just fix it.

Block • $450$225 cash preferred price

Several hours of focused work — onsite or remote.

Advisor • $1,200$600 cash preferred price

Ongoing monthly access for “should we…?” decisions and steady improvements. No contracts. Pause anytime.

Contact

Email: hello@ewolr.am
Phone: +1 (856) 562-0912

Need help now? I answer personally.
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